JM
James M

1 reviews | Active since Oct 2019

14 Oct 2019, 09:49

Poor call quality (all areas)

Very frustrating call quality (all areas). The first second or two, when I say "hello" is not received by the recipient so we have to restart the greeting every time. I've noticed this since call ring tones began to sound like overseas or engaged calls.

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Oct 2019, 21:56
Official
Thank you for your post.
 
 We sincere apologized for any inconvenienced caused to you.
 
 MTN is aware of the ring tone sound different and they are working on it. 
 
 Please contact our coverage department for assistance with quality problem, ***.
 
 Kind Regards,
 Alice van der Merwe
 MTN
 
  

Best regards,