Poor and pathetic customer service from MTN

28 May 2018 - Phone ******. 30 May 2018 - I blocked the phone. 01 June 2018 - Went to MTN in Greenacres to do a swimswap, which was unsuccessful. 04 June 2018 - Went back to MTN, this was another unsuccessful attempt. 07 June 2018 - Went again. Each time I am told that my sim card would function within 24 hours. Today is 29 June 2018 and my issue remains unresolved.

The ****** phone was on contract and I am still paying it monthy. I am not sure where all my contract benefits are going since it seems like MTN is not determined to resolve my issue.