Poor and *********** service

<p>I went and upgraded my contract on the 13th January 2017 at MTN forest hill,and app**** for another contract (laptop) I got feedback that it was approved,on the day of collection I opted for a different laptop of the same price which then they had to cancel the one I app**** for and app**** on the new one.i was then told my new contract was disapproved,no explanation whatsoever.</p> <p> </p> <p>On the 18th February I went to centurion mall to do a dual SIM card,which I paid R136 for activation,until this day the sim card is not activated,I've been send from pillar to post.</p> <p> </p> <p>Lastly R345.77 was deducted from my account instead of R269, I have called MTN customer care on 808,they are telling me the contract is not on my name,the ID nr on the system is not mine,I must go to an MTN shop and they should sort it out.</p> <p>So I want to know what must I do??? I'm tired of going to MTN stores because they are not helpful</p> <p>I'm very disappointed and tired of MTN and it's excuses.please sort this out ASAP.</p> <p> </p>