CC
Cherwin C

1 reviews | Active since Mar 2009

15 Aug 2016, 07:46

Please update my ITC

<p>I drew and ITC report Saturday and noted that I Account Number: A ********** Account Number: A ********** Account Number: C ********** </p> <p> </p> <p>I only currently have one MTN account that was converted from Nashua mobile that is A ********** .</p> <p> </p> <p>Please close other account numbers</p> <p>Regards</p> <p> </p>

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Replies (2)
MTN South Africa
MTN South Africa's reply15 Aug 2016, 20:16
Official

Thank you for your post

We sincerely apologize for any inconvenience you may have experienced with our service.

Please be advised that the account number C****122 is the one that was moved from Autopage to MTN with your number 083****780 and the contract is still active.
We have requested our legal department to assist with the other 2 account numbers A****624 and A****421.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ: **********

CC
Cherwin C's update22 Sept 2016, 08:27
Reviewer Update

Good day

Please advise if the complaint has been sorted