1 reviews | Active since Jul 2016

07 Jul 2016, 13:38

Please unsuspend my line

<p>Good day</p> <p> </p> <p>I'm unable to get through to your line.</p> <p><br />Please unsuspend my line, i've made double payment yesterday</p> <p>Number in question ********** 000</p> <p> </p> <p>Kindly provide me with your email address as i would like to email you mt ID etc<br />You can contact my partner on ********** 269, as im unable to receive calls</p> <p> </p> <p>kind regards </p> <p>Johanna Du Toit</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply08 Jul 2016, 20:17
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********