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relebogile S

1 reviews | Active since Apr 2015

27 Apr 2015, 09:37

Please take your phone back

I use a Samsung but was charged BIS, I then took A5 contract for R369 monthly for 100 minutes, 200 sms and data but got only 100 munutes with a payment of R900..How does that happen?

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 May 2015, 16:21
Official
Hello Rele Selepe,

Thank you for posting.

Please accept our apologies for the delayed response and for any inconvenience this may have caused.

Our records indicate that the upgrade was processed on the 26th of March which is after the invoice date of the 20th and there has been no BIS charges for the number provided.

Regards,
Nomonde.
REQ:***


Best regards,