Please take owership. and give feedback

As per the response.<br> <br> \We are truly sorry for the inconvenience caused and for the breakdown in service experienced.<br> <br> Kindly note that we've now logged a request for investigation. If the 30GB data bundle was loaded for 30 days and it expired within the first week of the SIM card being activated, we will need our back office to assist with reactivating the data bundle once again.<br> <br> Regards<br> Tim<br> MTN Complaints Management Team\"<br> <br> No one from MTN has made any effort to assist with the query. For the good part of this week I have been sent piller to post To GreenConnect and back to MTN the customer care just disconnect without even listening to my query. Only today I was told that the promotion was for only March but its still marked to me every time I recharge the last was on Sunday 18/04/2016. Now I am really unhappy with the manner in which I am treated as a client of MTN no matter which one of your service providers I choose. Please take owership."