HH
Henko H
1 reviews | Active since Jul 2014
03 Nov 2015, 15:16
PLEASE TAKE MY MONEY
I have been trying to get a business account with MTN for 6 months now, and have come to the conclusion it is impossible. Between myself and the other owners, we have to get contracts for all employees and other devices (ironically all with MTN), but cannot transfer all these numbers to a single business account! I cannot even reach the right person, most of the times the stated call centre numbers don't even provide the right service, and obviously your email server does not exist. <br> <br> WHY???
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Replies (1)
MTN South Africa's replyOfficial
05 Nov 2015, 14:38Hello HH10,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply05 Nov 2015, 14:38
Official
Hello HH10,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the matter has been escalated to the relevant management team for urgent attention and to contact you back.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***