Please stop the Spam!!!

Item: MTN South Africa
Rating: 2
Author: Hendrik M

I am a Pay as You Go customer and have been an MTN customer for many years. After having cancelled my contract recently I get bombarded with spam messages (MTNYELLO, MTNREWARD, MTN141) all hours of the day. There is no option to \OPT OUT"or \""STOP\"" these messages. When I call 173 it does not even give the option to speak to a consultant/representative. Pathetic..... Please"

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

07 Jul 2015, 10:46

Hello hmaasz,

Thank you for your post.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that your number has been opted out from the spam messages.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,
Ayanda
REQ:***

Best regards,

MTN South Africa's reply07 Jul 2015, 10:46

Official

Best regards,

Please stop the Spam!!!

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