PLEASE STOP DEBITING MY ACCOUNT

Item: MTN South Africa
Rating: 2
Author: sibongile M

I called in t the call centre i think on the 22nd of December 2014 and spoke to a consultant by the name of Wenzy/Wendy. I told her I have cancelled my contract and want to know how much i must pay in order to settle. She qouted me an mount of R229 for December and R69 for January, the total to be R298.00. I paid in the amount on the 23rd of December to the banking details she provided :ABSA , ***

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Replies (1)

MTN South Africa's replyOfficial

16 Feb 2015, 14:33

Hello sibom05,

Thank you for bringing this matter to our attention.

Please accept our apologies for the inconvenience this experience may have caused.

Kindly note that the payment method has been cancelled and we will not be debiting your account further. Also note the account will be corrected from our side.

Trust you find this in order

Regards,
Ebbedene
REQ:***

MTN South Africa's reply16 Feb 2015, 14:33

Official