Please respond to a loyal customer!

Item: MTN South Africa
Rating: 2
Author: Dave Q

I asked 3 weeks ago for a temporary password to be Texted or Mailed to me so that I can log in to the MTN web site, having forgotten my old password.<br> I am still waiting, despite having filled in another online form requesting the same a week ago.<br> Can this be rectified urgently?

Helpful (0)

Replies (1)

MTN South Africa's replyOfficial

14 Apr 2016, 21:53

Hello daveq,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please be advised that an urgent escalation has been sent to our Technical division to assist and provide PIN for the MTN website. A call back will be done to resolve an update logins.

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards
Kevin.

MTN South Africa's reply14 Apr 2016, 21:53

Official