1 reviews | Active since Oct 2014
Please release my number
<p>It has been almost 2 weeks that I have been trying to have my number ported to Vodacom. I have had the same number for 13 years- 10 of those with MTN. I have settled my account and changed to a prepaid account, as I was advised to do, and MTN refused to release my number. I have sent over nine requests in a week and a half period. My number is as important to me as my ID number and to lose it would make my life very difficult. I don't see what claim MTN has to the number anyway; after all, it was a Vodacom number in the first place!</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** has been ported out on the 19/05/2016 as per you requested.
warm regards
mike
REQ:***
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the number *** has been ported out on the 19/05/2016 as per you requested.
warm regards
mike
REQ:***
Best regards,
