GC
Garneth C
1 reviews | Active since Jun 2015
24 Jun 2015, 14:07
please reconnect line
Made arrangement to pay the R75 at end of month when i get paid on the 13 June 2015 and my line was disconnected again on 22 June 2015 i need my line for work because I'm on standby a lot.
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Replies (1)
MTN South Africa's replyOfficial
30 Jun 2015, 10:50Hello worm8505,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your account is in arrears.The total amount which you need to pay is R924.43. Due to this your lines are barred both incoming calls and outgoing calls. Once the arrears have been settled the barring will be removed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your account is in arrears.The total amount which you need to pay is R924.43. Due to this your lines are barred both incoming calls and outgoing calls. Once the arrears have been settled the barring will be removed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,
MTN South Africa's reply30 Jun 2015, 10:50
Official
Hello worm8505,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your account is in arrears.The total amount which you need to pay is R924.43. Due to this your lines are barred both incoming calls and outgoing calls. Once the arrears have been settled the barring will be removed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
According to our records, your account is in arrears.The total amount which you need to pay is R924.43. Due to this your lines are barred both incoming calls and outgoing calls. Once the arrears have been settled the barring will be removed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Bronwyn
REQ:***
Best regards,