JC
Jason C
1 reviews | Active since Mar 2009
06 Aug 2015, 08:41
Please MTN - can someone sort this out
I had a long standing contact with MTN (over 10 years) but in December 2015 I ported over my account to Cell C. In concluding my business with MTN i ensured that all accounts were closed. This was confirmed. I even received that little SMS that says \we miss you
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MTN South Africa's replyOfficial
21 Aug 2015, 08:11Hello jcleg,
Thank you for your post.
We apologize for any inconvenience incurred.
Our systems do not show that the cell number has been ported to Cell C. Do you perhaps have the SMS received from MTN to notify you that the number has been ported?
We are looking into your request and will give you feedback shortly.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
Our systems do not show that the cell number has been ported to Cell C. Do you perhaps have the SMS received from MTN to notify you that the number has been ported?
We are looking into your request and will give you feedback shortly.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply21 Aug 2015, 08:11
Official
Hello jcleg,
Thank you for your post.
We apologize for any inconvenience incurred.
Our systems do not show that the cell number has been ported to Cell C. Do you perhaps have the SMS received from MTN to notify you that the number has been ported?
We are looking into your request and will give you feedback shortly.
Kind Regards,
Alice van der Merwe
REQ:***
Thank you for your post.
We apologize for any inconvenience incurred.
Our systems do not show that the cell number has been ported to Cell C. Do you perhaps have the SMS received from MTN to notify you that the number has been ported?
We are looking into your request and will give you feedback shortly.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,