Please get your act together! Contacting your Technical Department is impossible. 135 is USELESS!

It's impossible to contact your Technical Helpdesk. When one calls 1555, a voice message instructs you to call 135, and the call is ended with a "Good-bye". When you call 135, you are instructed to call 1555. 135 is incapable of providing technical assistance and incapable of transferring the call to your Technical department. Now you tell me, how does one contact your Technical Department. Before you give advice, please test your advice on yourself so that you can understand the immense frustration of dealing with 135