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lindi.ngidi lindi.ngidi
1 reviews | Active since Oct 2016
09 Jul 2022, 09:20
Please end my relationship with you , you service is a joke!
MTN your service is shocking , I sent 5 emails to customer care, 3 complaints and made 7 calls to your call centre. Not forgetting going to a store and get told they unable to assist as dealers . Please end my relationship with you, I will settle whatever is due to you , I WILL NOT pay early termination penalty because of your stressful after sales. I'm sure other service provider has visibility, you hide very well. This can't be a mutual feeling from most of your clients. There is definitely an issue..... Everyone is a glorified messenger. As a client I choose not to entertain your stressful service when I can have options. Clearly your customer care and complaints have a 2 week backlog.
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lindi.ngidi lindi.ngidi's updateReviewer Update
10 Jul 2022, 13:48Zero care, pathetic service , no follow up. I requested cancelation of my contract. As a client, I won't be paying any penalties. I reached out a number of times with no joy. I have a record of all my correspondence sent to you. After-sales is pathetic.... I want out.
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lindi.ngidi lindi.ngidi's update10 Jul 2022, 13:48
Reviewer Update
Zero care, pathetic service , no follow up. I requested cancelation of my contract. As a client, I won't be paying any penalties. I reached out a number of times with no joy. I have a record of all my correspondence sent to you. After-sales is pathetic.... I want out.