MJ
Marcharl J
1 reviews | Active since Apr 2011
10 Dec 2018, 14:55
Please don't do me any favours...
I have app**** for a new contract on Thursday via your website, which states your sales department will contact me within 48 hours.
It is now Monday, four days later...
I'm just wondering. Do you want me to be a customer, or not?
Please don't do me any favours...
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Replies (1)MJ
Marcharl J's updateReviewer Update
11 Dec 2018, 09:57First of all, if my previous account was cleared on 09 October 2018, why was my application declined on 12 October 2018 due to the so-called account status three days later? This does not make logical sense.
Secondly, I have checked with TransUnion on 6 December 2018 (almost two months later), and the response I've received was that my dispute has been resolved.
I honestly don't understand what the problem is, and I also feel like a fool for begging MTN to grant me a contract when I should have gone with a different service provider ages ago.
I am sure that any other service provider would welcome me with open arms and port my number without a hitch.
Thanks for nothing.
MJ
Marcharl J's update11 Dec 2018, 09:57
Reviewer Update
First of all, if my previous account was cleared on 09 October 2018, why was my application declined on 12 October 2018 due to the so-called account status three days later? This does not make logical sense.
Secondly, I have checked with TransUnion on 6 December 2018 (almost two months later), and the response I've received was that my dispute has been resolved.
I honestly don't understand what the problem is, and I also feel like a fool for begging MTN to grant me a contract when I should have gone with a different service provider ages ago.
I am sure that any other service provider would welcome me with open arms and port my number without a hitch.
Thanks for nothing.