Please do not debit my account

Item: MTN South Africa
Rating: 3
Author: KHAKHU N

Dear Mtn, I am warning you in advance to not think about debiting my account this month. I canceled my contract with you for my *** number and the retentions dept assured me there won't be any debit order this month. I don't trust you guys after what you did to my mother, you kept debiting her for months after her contract had ended.

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

10 Oct 2019, 13:58

Thank you for your post.

Thank you for your warning in advanced not to debit your account.

Please be advised that you have 2 numbers connected with account A***.

Cell number *** contract has been cancelled and no billing will occur for this number.

Note that cell number *** only expires 2020-08-23 and the account will be debited for this line subscription fees.

Kind Regards,
Alice van der Merwe
MTN

Best regards,

MTN South Africa's reply10 Oct 2019, 13:58

Official

Best regards,

KHAKHU N's updateReviewer Update

10 Oct 2019, 14:22

Thank you

KHAKHU N's update10 Oct 2019, 14:22

Reviewer Update

Thank you