AJ
Angelique J
1 reviews | Active since Aug 2013
06 Jan 2016, 01:44
Please Credit my money back to my bank account
I logged a request with the number being ***. And went to the store today only to find that my credit is now on the mtn account.... Instead of my bank account. I want my money R470 credited back to my BANK ACCOUNT ASAP... and also make my payment method... CASH PAYMENT PLEASE? I DONT WANT YOU DEBITING MY ACCOUNT ANYMORE... <br> <br> PLEASE SORT OUT THIS MESS.<br> THE NUMBERS IN QUESTION IS ***.<br> Please sort this out today.<br> <br> Thank you<br> Julies
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MTN South Africa's replyOfficial
07 Jan 2016, 12:00Hello Why1990lovey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note we have sent a request to our banking department to credit the R -470.00 back into your bank account Ref # REQ:***, please allow a turnaround time is 3-7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note we have sent a request to our banking department to credit the R -470.00 back into your bank account Ref # REQ:***, please allow a turnaround time is 3-7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply07 Jan 2016, 12:00
Official
Hello Why1990lovey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note we have sent a request to our banking department to credit the R -470.00 back into your bank account Ref # REQ:***, please allow a turnaround time is 3-7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this.
Kindly note we have sent a request to our banking department to credit the R -470.00 back into your bank account Ref # REQ:***, please allow a turnaround time is 3-7 working days.
We would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***