1 reviews | Active since May 2016
Please credit my account with what im paying for
the contract i have provides me with 300 data,100 smss and 200 anytime minutes,iv just recieved an sms notification stating iv been credited with the above mentioned...however when i checked my balance immediately after getting the notification i was in fact only credited with 100 anytime minutes and thats it!
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please ensure that you include the number your query relates to so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please ensure that you include the number your query relates to so we can assist.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***