CC
Cherwin C
1 reviews | Active since Mar 2009
02 Dec 2015, 09:25
Please close my account
Please could you update my ITC as my account being closed . I have been struggleing for more than a year . ***
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Replies (1)
MTN South Africa's replyOfficial
03 Dec 2015, 15:40Hello cherwin1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings as a bad payer.
We have addressed this because we have received your issue on HP too and our credit management team is on it.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings as a bad payer.
We have addressed this because we have received your issue on HP too and our credit management team is on it.
warm regards
mike
REQ:***
Best regards,
MTN South Africa's reply03 Dec 2015, 15:40
Official
Hello cherwin1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings as a bad payer.
We have addressed this because we have received your issue on HP too and our credit management team is on it.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Our credit management team liaises with the ITC and Experian bureaus and they will send the request to have your name removed from their listings as a bad payer.
We have addressed this because we have received your issue on HP too and our credit management team is on it.
warm regards
mike
REQ:***
Best regards,