eS
elrico S
1 reviews | Active since Nov 2012
13 May 2015, 09:11
please check my account
i have paid my account yesterday but my line is still closed why, please open my line and get back at me i have been calling you guys since yesterday the customer number does not work i cant call from my cell its blocked I'm currently on the phone calling you guys with 4 cellphones and a land line for the last half and hour now I'm not getting response back please up your game and created better services in the future i am not happy about the service I'm currently getting from mtn.
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Replies (1)
MTN South Africa's replyOfficial
14 May 2015, 09:49Hello Ricweezi,
Thank you for bringing this matter to our attention.
We apologise for the inconveniences caused.
Thank you for your payment received.
According to our records, your line has been reinstated and all services are active.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
Thank you for bringing this matter to our attention.
We apologise for the inconveniences caused.
Thank you for your payment received.
According to our records, your line has been reinstated and all services are active.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
MTN South Africa's reply14 May 2015, 09:49
Official
Hello Ricweezi,
Thank you for bringing this matter to our attention.
We apologise for the inconveniences caused.
Thank you for your payment received.
According to our records, your line has been reinstated and all services are active.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***
Thank you for bringing this matter to our attention.
We apologise for the inconveniences caused.
Thank you for your payment received.
According to our records, your line has been reinstated and all services are active.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
Regards
Veronica
REQ:***