PLEASE CANCEL MY CONTRACT!!!

Hi, on the 8th of October I went to the Morningside MTN centre to cancel my contract to move to Vodacom. The consultant gave me the cancellation amount and when I emailed her the proof of payment she said she would effect once the payment reflected. That was more that 2 weeks ago and despite numerous emails to the retentions department I have had no response. This is so incredibly frustrating!!! PL<br> <br> <br> <br> From: Sisulu-Dunstan, Ayanda <br> Sent: 17 October 2015 12:20 PM<br> To: [Email Removed]<br> Subject: Fwd: Early Cancellation Fees......Cellphone number ***<br> <br> <br> <br> Hello,please can someone urgently attend to this. I am not getting ANY response from this consultant.<br> <br> Thanks<br> <br> Sent from my iPad<br> <br> Begin forwarded message:<br> From: \Lee-Andra Marks [ MTNSP - Morningside Service Centre ]"<br> Date: 08 October 2015 at 2:09:05 PM SAST<br> To: \""Sisulu-Dunstan"