NM
Nandiswa M
1 reviews | Active since Nov 2012
05 May 2015, 15:45
Please cancel my contract
I have been calling the 808 callcentre for the past month everyday trying to speak to someone, anybody who will assist in the cancellation of my contract. This has proven an impossible task. One can litterally not get hold of anyone in the call centre.<br> <br> Kindly cancel the contract, it has come to an end, with immediate effect and move the number to pre-paid.<br> <br> I'm hoping someone responds to this thing, I'm highly frustrated at this company. But luckily for me this is the last product I have with them and I will be moving on to better telecoms providers.<br> <br> After 9 years of loyal business, one would expect better service but not with MTN.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
15 May 2015, 09:56Hello Customer207,
Thank you for your post,
Please accept my apologies for any inconvenience caused.
According to our records, your query was resolved and your number is now on Prepaid.
Warm regards
MTN Service Provider
REQ:***
Thank you for your post,
Please accept my apologies for any inconvenience caused.
According to our records, your query was resolved and your number is now on Prepaid.
Warm regards
MTN Service Provider
REQ:***
Best regards,
MTN South Africa's reply15 May 2015, 09:56
Official
Hello Customer207,
Thank you for your post,
Please accept my apologies for any inconvenience caused.
According to our records, your query was resolved and your number is now on Prepaid.
Warm regards
MTN Service Provider
REQ:***
Thank you for your post,
Please accept my apologies for any inconvenience caused.
According to our records, your query was resolved and your number is now on Prepaid.
Warm regards
MTN Service Provider
REQ:***
Best regards,
