MH
Mark H
1 reviews | Active since Jan 2013
28 Sept 2015, 07:10
Please cancel expired Contract!!
I went into TWO dealerships in order to request that a contract of mine be cancelled/terminated. The staff offered to convert this number to prepaid. I acceded to this request.<br> To my shock, I see that this has still not been done.<br> How many more requests must I make for a simple thing to be done?<br> PLEASE JUST TERMINATE THE CONTRACT! IT HAS RUN ITS COURSE AND I DON'T NEED IT ANY LONGER!!!<br> Stop charging me for stuff I don't need/want or have to have.
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MTN South Africa's replyOfficial
28 Sept 2015, 08:40Hello Sparkie1,
We do apologize for any inconvenience caused and for the delay with the matter being resolved.
We've perused your account and see that the cell-phone number ending with 8160 was migrated over to prepaid on the 9th of September 2015 and is fully active on the prepaid network.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the delay with the matter being resolved.
We've perused your account and see that the cell-phone number ending with 8160 was migrated over to prepaid on the 9th of September 2015 and is fully active on the prepaid network.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
MTN South Africa's reply28 Sept 2015, 08:40
Official
Hello Sparkie1,
We do apologize for any inconvenience caused and for the delay with the matter being resolved.
We've perused your account and see that the cell-phone number ending with 8160 was migrated over to prepaid on the 9th of September 2015 and is fully active on the prepaid network.
Regards
Tim
MTN Complaints Management Team: REQ:***
We do apologize for any inconvenience caused and for the delay with the matter being resolved.
We've perused your account and see that the cell-phone number ending with 8160 was migrated over to prepaid on the 9th of September 2015 and is fully active on the prepaid network.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,