LG
Lesego G
1 reviews | Active since Nov 2014
01 Mar 2018, 10:48
please cancel
please help me cancel my number, been trying to email since Dec 2017
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
01 Mar 2018, 12:12Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the account is in arrears with R 11,445.54. The account is handed over to the legal team due to your debit orders returned and no payments received.
cell number *** was cancelled however the 3 lines left on the contract is still in term and only expires in 2018.
*** expire date is die due 2018-07-03
*** expire date 2018-01-03
*** expire date 2018-05-15
You will stay liable for the subscription fee until expire dates.
Please email our legal department for further assistance. The email address ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply01 Mar 2018, 12:12
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that the account is in arrears with R 11,445.54. The account is handed over to the legal team due to your debit orders returned and no payments received.
cell number *** was cancelled however the 3 lines left on the contract is still in term and only expires in 2018.
*** expire date is die due 2018-07-03
*** expire date 2018-01-03
*** expire date 2018-05-15
You will stay liable for the subscription fee until expire dates.
Please email our legal department for further assistance. The email address ***.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
LG
Lesego G's updateReviewer Update
01 Mar 2018, 13:35Good day,
i want to pay the overdue amount and when i try to make arrangement i dont get a reply from them.
please cancel number *** expire date 2018-01-03.
and can you get your legal to call me to arrange payment and debit order as i was on unpaid leave and going back this month so want to start making payments to clear amount.
please call on ***..
Thanks
LG
Lesego G's update01 Mar 2018, 13:35
Reviewer Update
Good day,
i want to pay the overdue amount and when i try to make arrangement i dont get a reply from them.
please cancel number *** expire date 2018-01-03.
and can you get your legal to call me to arrange payment and debit order as i was on unpaid leave and going back this month so want to start making payments to clear amount.
please call on ***..
Thanks