DS
Donovan S
1 reviews | Active since Mar 2011
13 Mar 2015, 10:14
PLEASE! Can legal contact me! I want to PAY you!
I am trying to sort out my account A***! I have been on hold for more than an hour. I have emailed. I have raised the issue on hello peter with a reply saying sorry and then nothing further!<br> <br> I just want to pay this account! For goodness sake!<br> <br> I do not know the cell phone number any longer as I don't use it anymore!
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Replies (1)
MTN South Africa's replyOfficial
14 Mar 2015, 09:40Hello donovansey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to our Legal management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Esther
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to our Legal management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Esther
REQ:***
MTN South Africa's reply14 Mar 2015, 09:40
Official
Hello donovansey,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to our Legal management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Esther
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to our Legal management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We are really sorry for your bad experience with us and hope, you will give us a chance to offer you a level of service desired by you.
Regards
Esther
REQ:***