1 reviews | Active since May 2014
Please can I be helped.
<p>Good day,</p> <p> </p> <p>In April I contacted MTN because my ten digit cell number was changed to ********** 8389 by the network without my knowledge. I need to revert back to any 083 ten digit number so I can make use of the service that I am paying for.</p> <p>I have contacted MTN Customer Care who logged queries with reference numbers below;</p> <p>REQ: ********** </p> <p> ********** 57<br /> ********** 9</p> <p> </p> <p>I need to revert back to any 083 ten digit number so I can make use of the service that I am paying for.</p> <p> </p> <p>Thanks</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have logged an urgent request with our system administration to have the number changed back to the original ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that we have logged an urgent request with our system administration to have the number changed back to the original ***.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
warm regards
mike
Best regards,