RG
Rhys G
1 reviews | Active since Jun 2015
19 Jul 2018, 13:17
Please call me MTN
This platform seems to be the only place that I can get MTN to contact me.
I posted something here in the 11/07/2018 and soon afterwards I received a call from a lady called Eunice who promised I would get feedback by the 12/07/2018, it is now 8 days later I have still not had any feedback.
Here is a link to my original post. https://www.hellopeter.com/mtn/reviews/mtn-the-left-hand-has-no-idea-what-the-right-hand-is-doing- **********
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Replies (2)
MTN South Africa's replyOfficial
20 Jul 2018, 19:32Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with Eunice to make contact with you and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply20 Jul 2018, 19:32
Official
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
We have engaged with Eunice to make contact with you and resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
RG
Rhys G's updateReviewer Update
25 Jul 2018, 07:29Hi Mike,
You say that it si not your intention to displease me, but as of yet no one has contacted me about this
RG
Rhys G's update25 Jul 2018, 07:29
Reviewer Update
Hi Mike,
You say that it si not your intention to displease me, but as of yet no one has contacted me about this