NO
Nico O
1 reviews | Active since Aug 2018
15 Aug 2018, 13:19
Please "BOZZA" network!!
Wow!!
Can this really be happening?
After a week of trying to get an early upgrade approved, I finally got it done.
After spending in excess of 2 hours in store today, it still has not been processed?
Is this due to incompetence?
Ref: ********** 49 - supervisor to approve since 12:00pm today?
Please "BOZZA" network, wake up and assist me.
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MTN South Africa's replyOfficial
16 Aug 2018, 19:11Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Please reply with your ID number or account in order for us to resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply16 Aug 2018, 19:11
Official
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Please reply with your ID number or account in order for us to resolve your problem accordingly.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,