1 reviews | Active since Apr 2014
PLEASE ASSIST, Cannot get through to the call centre
<p>I have tried several times to get through to the call centre to cancel my contact and go to prepaid. There is no option and when you press 0 to go through to a call operator the call gets terminated. I want this sorted out today.</p>
Good day Lisa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, this matter has been escalated to the relevant management team for urgent attention.
We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards,Bronwyn
REQ:***
Good day Lisa,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, this matter has been escalated to the relevant management team for urgent attention.
We would like to assure you that we are constantly looking at ways of improving our service to avoid any further inconvenience.
Regards,Bronwyn
REQ:***