CJ
Cindy J
1 reviews | Active since Dec 2017
04 Dec 2017, 12:02
PLAYING WITH MY LIVELIHOOD
I have been going through a difficult period for the past 3 years and was struggling to pay my debt as I was unemployed and going through a divorce at the same time. Due to the fact that my work experience relates to Financial Services, I could not find suitable employment to rebuild my life. After a long in court battle, my debt was paid with the creditors that I owed money to in April 2017. Since then, my bureaux have not been updated and despite numerous attempts to have this done, it is not done, which hampers me from obtaining suitable employment to care for my 3 children, as a now single mother. PLEASE CLEAR MY NAME WITH IMMEDIATE EFFECT!
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MTN South Africa's replyOfficial
04 Dec 2017, 17:23Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply04 Dec 2017, 17:23
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,