1 reviews | Active since Apr 2015
Playing adverts on outgoing calls, inexcusable!
MTN how on earth can you play adverts on outgoing calls? Absolutely inexcusable. I am using airtime that I have paid for - you have no right to force me to listen to annoying adverts that I haven't asked for. <br> <br> The last couple of times it has been during an emergency call! Honestly I am so upset that you would treat your customers this way, whoever in your advertising department thought this was a good idea - is an idiot. I would like someone to put a stop to this ASAP, this can not possibly be legal.<br> <br> I would try to complain to your call center but trying to get through is impossible. I am now changing to another service provider who doesn't constantly spam their own clients. Isn't advertising yourself actually pointless when it is to your existing customers??
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that MTN is not currently running this promo however a request will be sent for you to be removed from any future campaigns we may have.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that MTN is not currently running this promo however a request will be sent for you to be removed from any future campaigns we may have.
Thank you
Wenzile Masina
REQ:***
