TK
Talha K
1 reviews | Active since Mar 2019
01 Mar 2019, 19:36
Placed online order. No response
Ordered a contract phone online. Been 5 working days now and no response! Tried calling various departments but keep getting bumped from pillar to post. Really not on!
Helpful (0)
Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
04 Mar 2019, 08:46Good day Talha
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the Online sales department and appreciate your patience while the investigation is underway.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the Online sales department and appreciate your patience while the investigation is underway.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply04 Mar 2019, 08:46
Official
Good day Talha
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the Online sales department and appreciate your patience while the investigation is underway.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
It is only through these concerns being brought to our attention that we can identify and address areas that need our urgent attention. Therefore, rest assured that we have launched an enquiry with the Online sales department and appreciate your patience while the investigation is underway.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
04 Mar 2019, 09:14Good day
Please note that i have tried contacting you on ***, call rang and went to voicemail.
Please advise if it would be possible for a consultant to contact you regarding a contract.
Warm Regards
Renall Chetty
Complaints Management Team
Please note that i have tried contacting you on ***, call rang and went to voicemail.
Please advise if it would be possible for a consultant to contact you regarding a contract.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,
MTN South Africa's reply04 Mar 2019, 09:14
Official
Good day
Please note that i have tried contacting you on ***, call rang and went to voicemail.
Please advise if it would be possible for a consultant to contact you regarding a contract.
Warm Regards
Renall Chetty
Complaints Management Team
Please note that i have tried contacting you on ***, call rang and went to voicemail.
Please advise if it would be possible for a consultant to contact you regarding a contract.
Warm Regards
Renall Chetty
Complaints Management Team
Best regards,