NM
Nonkululeko M
1 reviews | Active since Jan 2019
03 Jan 2019, 23:31
****ed subscriber
I have 2 contacts with mtn recently my bill was raised from 199 to 257 not even sure what I'm paying for now and I wasn't given copies of my contracts
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
08 Jan 2019, 06:35Good day Nonkululeko
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply08 Jan 2019, 06:35
Official
Good day Nonkululeko
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for the delayed response and any inconvenience caused.
Please give us a chance to look into this and revert back to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's replyOfficial
16 Jan 2019, 11:45Good day Nonkululeko
Thank you for your post.
Please note that we've tried contacting you twice on both your mobile numbers but you were unreachable. Please advise what time will be most suitable for us to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please note that we've tried contacting you twice on both your mobile numbers but you were unreachable. Please advise what time will be most suitable for us to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,
MTN South Africa's reply16 Jan 2019, 11:45
Official
Good day Nonkululeko
Thank you for your post.
Please note that we've tried contacting you twice on both your mobile numbers but you were unreachable. Please advise what time will be most suitable for us to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Thank you for your post.
Please note that we've tried contacting you twice on both your mobile numbers but you were unreachable. Please advise what time will be most suitable for us to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards,
Ayanda Mthimkhulu
Complaints Management Team
Best regards,