****ED AS HELL!!!!!!

I have come to the point that I am soooo ****ing DISGUSTED how no-one understands my dam query its making me ****ing sick!!!Ok so 1 more chance more beforeI take this to the OMBUSMAN..here is what happened I took out a iphone 6 s in Dec last year signed contract in Zewenwaght mall and collected the phone in Canal walk(the outside mtn store) which the sales agent advised me the insurance is on the phone which clearly was not, phone got ****** a few days after that ibtry and claim from the ****ing insurance they tell me its not active ..they try and be smart to activate it after the phone is hone clearly the dam insurance will be declined as the ****ing phone was gone already dumb ass staff...I want a call TOMORROW AT 9AM OR I WILL EXPOSE THE **** out of mtn on all social networks I can!!!!I WILL POST EVERY 5 DAYS IF I DONT GET THIS ****ING SORTED!!!So get ur **** in order so I can get my phone its 3 months already and yet no1 has a brain to get this sorted!!!!I WANT THIS SORTED AS IN YESTERDAY ALREADY!!OR I WILL SEEK LEGAL ADVISE AND I WILL GET MORE THAN A ****ING PHONE BACK!!!!!!DO UR DAM RESEARCH BEFORE U RESPOND TO THIS ****ED OFF COMPLAINT!!!