Phones being deactivated after account payment

Every month I have to physically go to an MTN store to have the lines reactivated even though I have paid the account on time.<br> In the latest instance I paid the account manually and sent proof of payment on the same day. Yet the lines were deactivated.<br> The service at the Bayside Mall branch in Table View is non-existent - I am not surprised though because every month when I am there, there is a queue out the door of people wanting to complain about something or other.<br> The last time I was there the assistant told me that \I shouldn't blame her".<br> Who should I blame if it is impossible to make contact with anybody at the Call Centre? Who do I blame if this is a monthly occurrence?<br> Who do I blame if it takes more than a week for a Client Services agent to respond to my e-mails?<br> I thought that Nashua Mobile was pathetic and hoped that things would improve when MTN bought the business. It is just not happening. have had the same account for years and still I get treated like this. Really???<br> """