DL
Dipuo L
1 reviews | Active since Apr 2020
23 Apr 2020, 15:23
Phone suspension
Am not happy with MTN at all since the lockdown started they suspended my line, i called them no response, send emails with prove of payments that i have been paying my account still my line is suspended, you give a bad service. Im sick and tired of sending email. Your service sucks.
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MTN South Africa's replyOfficial
25 Apr 2020, 09:21Dear Dipuo L
We do apologize for any inconvenience that may have been caused.
Please note that our records show that your account is still in 90 days arrears. In order for the service to be restored, we require a further payment of at least R400.00.
Regards,
Ebbedene
MTN Complaints Team
We do apologize for any inconvenience that may have been caused.
Please note that our records show that your account is still in 90 days arrears. In order for the service to be restored, we require a further payment of at least R400.00.
Regards,
Ebbedene
MTN Complaints Team
Best regards,
MTN South Africa's reply25 Apr 2020, 09:21
Official
Dear Dipuo L
We do apologize for any inconvenience that may have been caused.
Please note that our records show that your account is still in 90 days arrears. In order for the service to be restored, we require a further payment of at least R400.00.
Regards,
Ebbedene
MTN Complaints Team
We do apologize for any inconvenience that may have been caused.
Please note that our records show that your account is still in 90 days arrears. In order for the service to be restored, we require a further payment of at least R400.00.
Regards,
Ebbedene
MTN Complaints Team
Best regards,