phone suspended several ties while payments have

Item: MTN South Africa
Rating: 2
Author: Daleen S

after several 808 phone calls and several faxes and email to proof payments was made , phone number was still suspended !!!!! attitude of people of 808 call-center stink!! \Cervices is up to sill how many time must proof be presented before service is delivered ! last reference on email received with proof oaf payment was ***5 I know one client what sink your bote, but it usually starts at one and if I look back at this website its not just one!! you WILL loose me as a z the moment I ca do so

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Replies (1)

MTN South Africa's replyOfficial

21 Aug 2015, 09:46

Hello Daleen Steyn,

Thank you for your post

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly note that cell phone number *** was unsuspended on the 2015-08-20.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards
Lungi
REQ:***

MTN South Africa's reply21 Aug 2015, 09:46

Official