1 reviews | Active since Jan 2012
Phone stil broken after 2 bookings
After my htc m9 board blew and mtb replaced it it has been booked in twice for its screen not worjing propably and stil not fixed having to book it in again now and every time its between 6 and 9 weeks without a phone.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to wonderboom junction Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for the inconvenience experienced.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Please be advised that this has been escalated to wonderboom junction Regional Management to take corrective measures in accordance with our Service level agreements, and you will be advised of the outcome.
Warm regards,
Mike Ramaboka
Complaints Management Team