1 reviews | Active since Jun 2017
Phone repairs / worst service
<p>In November 2016 my phone was picked up for repairs and I was not borrowed courtesy phone...to date, my phone is still at mtn, I cancelled the contract nd asked to be refunded, I'm still being billed nd as a result my account has been handed over?</p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to the relevant department to address.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng