1 reviews | Active since Oct 2015
Phone Repair
<p>I sent my phone in for repairs on the 17th of September 2016, we are now at the 18th of December (3 months later) and my phone has still not been repaired. It was returned unrepaired by the repair centre although it is insured. I found this out by visiting the Bedford Centre store myself because they never contacted me. 3 different consultants have "attempted to help" and the only useful one has been Bheki, I have been to the store about 6 times and nobody but Bheki has ever been of any use. </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***