dM
debrah M
1 reviews | Active since Jan 2012
12 Oct 2015, 14:09
phone repair
im an angry customer who have been with mtn for too long,the service was right until I had to buy contract phones(2) 9720 blackberry in 17 February 2014 at jabulani mall .in april it got broken and had to send it back to the shop for repairs which happened but 6 months later the very same problem happen in November the very same year,running back to march if im not mistaking and was replaced with a\refurbished phone". what makes me angry is that the problem is with the usb chargering socket that keeps being damaged. so now recently in july send it back again and charged 1680 for fixing that"
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Replies (2)0
Replies (2)MTN South Africa's replyOfficial
13 Oct 2015, 13:36Hello shwada,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the repair Supervisors to intervene and give feedback to you, they will contact you on ***. As per your information the IMEI number is *** Blackberry 9720.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the repair Supervisors to intervene and give feedback to you, they will contact you on ***. As per your information the IMEI number is *** Blackberry 9720.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply13 Oct 2015, 13:36
Official
Hello shwada,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the repair Supervisors to intervene and give feedback to you, they will contact you on ***. As per your information the IMEI number is *** Blackberry 9720.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
We have sent the request to the repair Supervisors to intervene and give feedback to you, they will contact you on ***. As per your information the IMEI number is *** Blackberry 9720.
Kind Regards,
Alice van der Merwe
***
dM
debrah M's updateReviewer Update
02 May 2018, 12:434 years later mtn stays with my paid up phone.
dM
debrah M's update02 May 2018, 12:43
Reviewer Update
4 years later mtn stays with my paid up phone.
