AL
Andries L

1 reviews | Active since Feb 2015

23 Feb 2015, 22:00

PHONE ORDERED BUT STILL WAITING

I ordered a mobile phone from Mtn Riverwalk in Potchefstroom and was told that delivery would be within a week. After several calls (turns out their lines are not working) the delivery has still not been made!

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Feb 2015, 16:00
Official
Hello Laubscherane,

Thank you for posting.

Please accept our apologies for the break down in service in one of our touch points and for any inconvenience experienced.

We note however that the details of your order have been left out i.e. the reference number for your order. It should start with MV.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind regards
Winnie
REQ:***