1 reviews | Active since Mar 2009
Phone number given to someone else before 3 month window of no use.
<p>I lost my phone and it took me a little over a month to get a new one, and when I went to MTN to do a sim swap I was informed that my number has been given to someone else because "it has no been used for 3 months", and so I cannot have my number back. This is *******. I used my phone during early to middle of July and thus My number should not have been given to anyone else. I demand it back. I want this resolved asap.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the prepaid SIM swap was successfully processed on 2016-08-22, reference number: 1- ********** 5440.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We have noted that the prepaid SIM swap was successfully processed on 2016-08-22, reference number: 1- ********** 5440.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
