PHONE JUST RINGS

In the past week I've probably called the Norwood store a 100 times . Of which they only picked up the phone once<br> <br> Its like their begging me to go to Vodacom , for my upgrade . <br> I was told I could come collect my phone , then I was told the launch would only be today .<br> Then I was told they had problems with my account .And to make things worse I cant get a hold of them . <br> <br> Normally I can tolerate bad service but this is just too much