1 reviews | Active since May 2015
Phone Insurance Plus Phone Upgrade
<p>I have sent in a Claim for Insurance on a lost phone two weeks ago. Nobody at the Company seems to want to get back to me about this Issue and i have had to go without a phone since then.</p> <p>I also have a phone that was due for upgrade which i app**** on the website. I phoned and someone told me they will tell me when the device is available but i still havent heard from them.</p> <p>Does anyone know whats going on and at least bother to get back to me. </p> <p>i currently have to depend on a landline ********** 490</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***