1 reviews | Active since Sept 2016
PHONE IN FOR REPAIRS
<p>On the 5th of September 2016 (the monday) I gave my Iphone in for repairs at this shop.</p> <p>The next monday, I think it was the 12th of September 2016 I phone them and asked if they heard anything about my Iphone, a lady answered and told me my phone is on its way back I can come collect it the next day.</p> <p>When I called on the Tuesday another lady answered and told me they haven't even started working on my phone, my find Iphone was on and I need to deactivate it, it took them a week to tell me my find Iphone was on.</p> <p>It has been 3 weeks now and everytime I call, they just tell me it is in process.</p> <p>This is getting rediculous.</p>
Good day Leandra Brits,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the IMEI number or Job card number for the Iphone handset in order for us to be able to investigate the matter further with the Handset Repair department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***
Good day Leandra Brits,
Thank you for your post.
We are terribly sorry for the inconvenience that you experienced as a result of this. We completely understand the frustration it has caused.
May you kindly provide us with the IMEI number or Job card number for the Iphone handset in order for us to be able to investigate the matter further with the Handset Repair department.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you and to restore your faith in us.
Regards,
Ayanda
REQ:***