Phone gone.Watch out for MTN insurance
<p>After 5 months of waiting for MTN to come and fetch my phone to fix the screen.Now I cant get a hold of them and my phone has been away for almost 2 months.I have heard nothing and Insurance department phones only ring.Please guys.I will put this on every platform possible.Watch out for MTN.I think they are going under.Please dont let them catch you.I was a Nashua Mobile client and had to go over to MTN because they were bought out.It was the worst thing ever.</p>
Good Day Monique En Lionel Pienaar
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Good Day Monique En Lionel Pienaar
Thank you for your post.
Please accept our apologies for the lapse in service and the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been escalated to the management team of our Insurance division for urgent attention and to contact you with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********