KC
Katlego C

1 reviews | Active since Oct 2013

31 Mar 2015, 15:54

PHONE GOES UN ANSWEREAD

I have called the insurance department since last week Friday, I submitted a claim on Thursday no one has gotten back to me, i call at least 3 times a day to find out if my documents were received but everytime I call I go through the whole process and my call gets disconnected

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Apr 2015, 08:46
Official
Hello katlegochabangu,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

According to our records the claim has been approved the claim reference number is 438765.

Thank you
Wenzile Masina
REQ:***